The phone interview is the first contact between recruiters and candidates. Make sure you do not get caught off guard and be well prepared with our advice.
Though the apparently informal character of a phone interview we must not forget that during on the phone, the first impression is decisive! The phone interview is a real job interview that should not to be taken lightly. Also, a good preparation is essential.
In order to avoid unpleasant surprise and risk an answer such as "Excuse me, I do not remember ... I know I applied for many jobs." Make sure you have an up-to-date excel file listing the companies and positions you are applying for.
Like in a face-to-face interview, it is important that you know about your future employer and its activities. You will be able to adapt your answers to the characteristics of the job and the company, but also to ask relevant questions.
A telephone interview usually lasts 20/30 minutes. If the recruiter calls you and you do not have the possibility to spend at least 20 minutes on the call (or if you do not remember the job offer they are calling for), thank them and propose to postpone the telephone conversation to a more quiet time. This will allow you to take the time to prepare yourself and to be in good condition for the interview.
Prepare a pen and some paper to take notes of the information provided by the person you are talking to.
In case you miss the call, make sure your voicemail greeting is polite and professional.
Sit in a quiet place and get sure that no noise will disturb your conversation or distract your attention. Turn off your music, your computer, your TV, your apps, and anything else that might distract you.
Even if you know your professional career well, it is better to keep your CV at hand. It will serve as a reminder in case the nervousness makes you forget some details. And you can answer without hesitation to any clarifications on dates.
The questions are more or less the same as in an in-person interview. Prepare in advance some notes that will allow you to quickly formulate an answer.
When the phone rings, take a deep breath and answer the questions directly, concisely and professionally, while keeping a positive attitude.
The recruiter can not see your body language or facial expressions and your only interaction will be through your voice. It is essential to use an appropriate tone of voice for a phone interview, as well as to speak clearly and at a moderate pace. Feel free to leave a few seconds of silence before answering a question, which will show that you are giving thoughtful answers.
Never interrupt your interview because of a double call that "beep". If you have a bad connection and cannot hear every word, suggest that you call them back.
At the end of the call, do not forget to ask the recruiter the timing and next steps of the selection process and thank him for his attention.