Order Fulfilment Specialist | Grevenmacher | 6-month work contract

  • Employment Type
    Full Time
  • Contract
    Temporary contract
  • Job reference
  • Location
    Echternach, Luxembourg

Adecco is looking for one Order Fulfilment Specialist for a fixed-term contract within one company based in Grevenmacher in the industry sector.

Your mission:

  • Responsible for ensuring outstanding customer service to the clients of the company (internal & external) within the EMEA region
  • Problem solving as issues arise on daily basis
  • Investigate, monitor, record and resolve client queries
  • Follow up on the open orders from the customers
  • Be the key liaison point between customers and other internal departments
  • Reporting of activities, KPI's
  • Part of the planning process for global materials and products worldwide

Your profile:

  • Degree in Economics or Business
  • Experience of 5 years in an Order Fulfilment role within a highly technical Engineering / Manufacturing environment, preferably within a multinational group
  • Ability to build relationships quickly across very different groups, from highly technical engineers to pure sales people
  • Outstanding communication skills are essential in both written and spoken English, another European language is an asset
  • Well-structured and with the ability to manage multiple complex projects simultaneously
  • Multi-national / –cultural, open minded, customer-centric and strong business orientation
  • Calm attitude, as this role can be very challenging and stressful – you need to be able to work accurately and speedily
  • Highly motivated with the ability to work autonomously