Adecco is looking for one Order Fulfilment Specialist for a fixed-term contract within one company based in Grevenmacher in the industry sector.
Your mission:
- Responsible for ensuring outstanding customer service to the clients of the company (internal & external) within the EMEA region
- Problem solving as issues arise on daily basis
- Investigate, monitor, record and resolve client queries
- Follow up on the open orders from the customers
- Be the key liaison point between customers and other internal departments
- Reporting of activities, KPI's
- Part of the planning process for global materials and products worldwide
Your profile:
- Degree in Economics or Business
- Experience of 5 years in an Order Fulfilment role within a highly technical Engineering / Manufacturing environment, preferably within a multinational group
- Ability to build relationships quickly across very different groups, from highly technical engineers to pure sales people
- Outstanding communication skills are essential in both written and spoken English, another European language is an asset
- Well-structured and with the ability to manage multiple complex projects simultaneously
- Multi-national / –cultural, open minded, customer-centric and strong business orientation
- Calm attitude, as this role can be very challenging and stressful – you need to be able to work accurately and speedily
- Highly motivated with the ability to work autonomously